Shipping Policy

Thank you for shopping with us! We are committed to providing a smooth and reliable delivery experience.

Processing Times

Orders are typically processed within 1–3 business days after payment has been received. Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times are as follows:

• Australia: 7–15 business days
• United States: 7–15 business days
• Other International Locations: 10–20 business days

Please note that delivery times are estimates and may vary due to customs, carrier delays, weather conditions, or other factors outside our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take several days to appear after shipment.

Shipping Costs

Shipping costs are calculated at checkout. From time to time, we may offer free shipping promotions.

Incorrect Shipping Information

Please ensure that your shipping address is accurate when placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete address information provided by customers.

Delays

While we strive to deliver orders within the estimated timeframe, unforeseen circumstances may occasionally cause delays. We appreciate your patience and understanding in such situations.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

Email: squishworld.support@gmail.com

We are happy to assist you and will respond as soon as possible.